Membership freeze request

Membership freezes are available for those times when you are going away, are ill or just can’t use your membership for a period of time.  We’ll gladly put your membership on hold for you, but we need to know in advance as membership freezes cannot be backdated.

A Membership Officer will email you a confirmation of receipt of your request within 48 business hours. If you don’t hear back within this time, please call the centre on (08) 9724 0400.

Medical Freeze

A free Medical Freeze may be activated with a valid Medical Certificate for period’s greater than 14 days and up to a maximum of 150 days. A Medical Freeze is separate to the 12 weeks freeze period (84 days) per calendar year. A valid medical certificate outlining the dates should be submitted in this request form. Once your request has been reviewed and approved by our team your membership freeze will be applied. 

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Membership Freeze Terms and Condtions
  • A membership freeze cannot be backdated.
  • A freeze can only be applied for a minimum of 14 days
  • To return early from a freeze and reactivate your membership, please contact Memberships with a written request via the online freeze form
  • Pro-rata membership payments may be applicable dependent on when the freeze is commenced and finished in your payment schedule.
  • The 28-day cancellation period does not include days a membership is on freeze. The membership must be active.
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