Membership Freeze Request

A free Medical Freeze may be activated with a valid Medical Certificate for period’s greater than 14 days and up to a maximum of 150 days. A Medical Freeze is separate to the 12 weeks freeze period (84 days) per calendar year. A valid medical certificate outlining the dates should be submitted in this request form. Once your request has been reviewed and approved by our team your membership freeze will be applied. 

• A membership freeze cannot be backdated.
• A freeze can only be applied for a minimum of 14 days
• To return early from a freeze and reactivate your membership, please contact Memberships with a written request via the online freeze form
• Pro-rata membership payments may be applicable dependent on when the freeze is commenced and finished in your payment schedule.
• The 28-day cancellation period does not include days a membership is on freeze. The membership must be active.